Public Safety and Emergency Operations




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Every emergency operations center (EOC), 911 call center, and public-safety answering point (PSAP) relies on critical information visualization and communication. Black Box control room solutions enable real-time video and information sharing between field and operations centers, resulting in improved situational awareness and faster response times. When lives are on the line and communication is critically important, trust our extensive portfolio that showcases more than 40 years of technical expertise.

  • KVM solutions improve and secure control room operations
  • Video switching and extension products display high-quality video on distant screens
  • Collaboration and control systems enhance communication and decision-making

What We Offer

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Multiple Computer Control

Interact with multiple computers using a single keyboard and mouse while keeping simultaneous access to all video and audio sources.

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Improved Desktop Ergonomics

Streamlined user console saves desk space, reduces equipment costs, and minimizes errors as well as the mental load on the operators.

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Faster Operator Response Times

Combine audio, share independently switched USB 2.0 peripherals, or copy and paste files between the systems.

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No Software or Network Dependency

Intuitive hardware solution with no learning curve, no software installation, and no dependency on network performance.

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Fail-Safe Networks

Take full control of your entire network to monitor critical events, provide sufficient bandwidth, and secure critical connections. No Single Point of Failure. Ensure 24/7 operational continuity and reliability.

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Multisite Control

Enable centralized management of multiple locations and control rooms for seamless coordination and collaboration.

Videos

Seamless Control

Improve operator reaction time with glide and switch technology.

 

Complete Visualization

Make decisions from a common operating picture or shared display.

 

Complete Connectivity

Rely on proven connectivity for all of your networking, cables, AV, and infrastructure needs.

Solution Diagrams

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IP KVM/AV Matrix

Emerald IP-based KVM matrix switching application.

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Multi-Monitor Switch

Expand your IT control rooms to multiple sites with Black Box solutions. 

Product Showcase

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Emerald High Performance KVM

Our award winning KVM Matrix switching system that delivers HD or 4K video over an IP network.

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KVX KVM Extenders

KVX*Series KVM Extenders

Control a remote computer from your local workstation while your critical hardware is securely stored in your data center.

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ControlBridge® Desktop Touch Panel

Save time, prevent errors, and replace complex switching activities with presets instantly activated with 1-touch. Integrate any IP-based system like room control, KVM/AV, or IoT monitoring systems.

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Freedom II KM Switches

Public safety operators can quickly switch via hotkeys between four or eight screens for instant response times in a streamlined workspace with improved desktop ergonomics.

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Customer Success Stories

Related Resources

Control Room Solutions
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Public Safety Solutions
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Emergency Call Centers: State of the Industry
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Where You'll Find Us

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Command and Control Trucks

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Emergency Dispatching Centers

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EMS Centers

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Police Stations

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Fire Department Stations

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Crime Center Operation Centers

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Security Operations Centers (SOCs)

Let's Get Started!

Find out how to use seamless technology for rapid responses that enhance public safety. Our team of experts can help you choose the best product solutions